Infinite Campus Student Information System
The Johnston Community School District uses Infinite Campus as our Student Information System. Infinite Campus is a web-based system that can be accessed by parents for information regarding their students. Once you submit your registration and your student is enrolled, you will receive an Infinite Campus account.
New Families
Existing Families
Campus Parent Student Mobile App User Guide
Once logged into the Infinite Campus Portal, you will be able to see:
- School Notices/Announcements
- Student Schedule
- Secondary students’ grades
- Attendance
- Reports – Missing Assignments, Schedule,
- Account Information
- Fees
- Contact Information
- Transportation
Parent Assistance
If you do not have a Parent Portal account, please email ICSupport@johnston.k12.ia.us. Support is available M-F during regular business/school hours.
If you have an account, but have forgotten your username or password, follow the instructions in Parent Portal to recover your username/reset your password. You need to have previously set your Parent Portal image preferences and have access to the email address that you entered for password reset purposes. If you are unable to recover your username and password through the Parent Portal, you may then complete the form above.
If you require other assistance with Infinite Campus besides creating an account or obtaining your username and password, you may email ICSupport@johnston.k12.ia.us with the details of your request. Please be sure to include your name, child(ren)’s names and birthdates, home address, email address, and the specific assistance you need. Requests submitted through the form above are processed more frequently than those submitted by email, but are limited to account creation, username recovery, and password resets.
Infinite Campus fosters communication between our schools and students/parents. One of the communication tools in Infinite Campus includes Teacher Messenger. Teacher Messenger provides teachers with the ability to post messages to the portal and the option to send messages to registered e-mail addresses. To ensure that you receive an e-mail message, your e-mail address must be entered into the portal in the ‘Contact Preferences’ section. Please note that messages sent via the Teacher Messenger are sent from a generic account and replies to that account will not be delivered to a person. Attachments can be sent from district staff through Messenger with the messages.
Student Assistance
Secondary students will need to use Infinite Campus to view their grades, as teachers do not post grade information in classrooms. During the school year, students in grades 6-11 will also use Infinite Campus to register for classes for the following school year. Student accounts are valid until the student is not enrolled in the district. Students needing Infinite Campus assistance should contact their school office staff.
Elementary students do not use Infinite Campus like the secondary students; therefore will not receive student account login information. Parents who do not have an Infinite Campus account, may set one up from the assistance links. Portal information for elementary student parents includes: attendance, fees, transportation, and schedule.
Infinite Campus Portal APP
The new Campus Mobile Portal is available for free from the Apple iTunes App Store. The Android APP is also available and can be downloaded from the Android Market Store. Once the app has been installed on an Apple® iOS device (iPod Touch®, iPhone®, iPad®, Android), parents and students can access grades, attendance and schedule information virtually anywhere.
Tools within the Infinite Campus Mobile APP
- Daily Planner allows students to know exactly when and where they need to be and to see the assignments coming up in each of their classes.
- Assignments provides detailed information about what students are, were, or will be expected to do in each class.
- Attendance provides both summary and detail information about absences and tardiness.
- Grades provides immediate access to the important metrics of success and allows parents and students to “drill down” to the assignments that make up a particular grade.
- Notifications, once enabled by the district, allow parent and student subscribers to receive notifications regarding changes to assignments, grades and attendance changes according to their individual notification preferences.
Campus Portal App: Apple AppStore
Campus Portal App: Google Play
Frequently Asked Questions
How can I change my username and/or password?
Usernames can not be changed by users, but passwords can be changed from the User Account > Account Settings (parent accounts only).
How can I change my email address record?
Email addresses can be changed from the User Account > Contact Preferences link (left frame).
What causes an account to get disabled?
Accounts are disabled when there are three mis-keyed attempts at logging into the account. This is for security reasons. Please fill out the assistance form, available on the Infinite Campus login screen OR send a message to: icportal@johnston.k12.ia.us.
If I have some information that is not correct, how do I get it updated?
Click on the Family Link (left frame) to see demographic information. Changes to this information can be made and submitted by users. Grade questions should be addressed by the course teacher. Attendance and Fee questions should be addressed by the school level office.
How often is Infinite Campus updated?
Infinite Campus is real-time data; therefore it is updated once the data is entered. Teachers are to update the gradebook at least every two weeks.