Registration

Registration is required for all JCE classes and programs unless otherwise indicated. Registration may be completed online, by phone, or in-person, although all registrations require an online account through Eleyo.

Online Online registration is available 24/7 through Eleyo.
To learn how to set up and manage an account, view this tutorial.
Phone Call 515-278-0552. Must pay with a credit/debit card.
In-Person Register in person at the District Office, 6510 NW 62nd Ave.
Registration hours are Monday through Friday, 7:45a-4:00p.

Refunds & Cancellations (Last reviewed 4/8/2025)

    • Cancellations: JCE reserves the right to cancel programs. Programs will be cancelled if there is insufficient enrollment. The full registration fee will be refunded if JCE cancels a program. 
    • Refunds: Refund requests for all programs must be made at least 24 hours before the program begins. A $10 processing fee will be charged on all participant-initiated refunds.
    • Transfers: Transfer requests for all programs must be made at least 24 hours before the program begins. No processing fee will be charged on transfers.
    • Exceptions: 
      • A $5 processing fee will be charged on all participant-initiated refunds for Private Swimming Lessons.
      • KTC and the Johnston Blaze Swim Club have cancellation policies clearly described in participant handbooks. 
    • FAQ: 
      • What if a participant is sick or injured or has a family emergency?
        • Refunds requests for unforeseen medical or family emergencies may be made at the discretion of JCE staff.
      • Can registration fees be prorated if a participant cannot attend all days of the program?
        • JCE does not prorate fees on programs for participants who are not able to attend all program dates.
      • What if an individual class date is cancelled?
        • Every effort will be made to reschedule individual classes that are cancelled. If JCE determines there are no reschedule options available, participants will receive a partial refund for the missed class. 
      • What if a participant is suspended or asked to leave a program?
        • No refunds are given for participants who are suspended or asked to leave a program.

Financial Assistance

  • Financial Assistance process varies for JELA (preschool), KTC (before & after school childcare) and JCE programs/classes.   See below for the correct form.
  • Financial Assistance may be available to those who qualify. Our ability to provide financial assistance varies by program. A new Request for Financial Assistance Form must be submitted prior to registering for each new class. Financial Assistance requests are not guaranteed and subject to approval.
  • Each participant may be eligible to receive financial assistance for one class for each of the three “seasons” of Community Education Classes (Fall, Winter/Spring, Summer).

KTC scholarship form

Request for Financial Assistance Form